Depending on when you first subscribe, we start dispatching our monthly subscription boxes in the last week of the month through to 5th of the next month (the cut-off date to order is 4th of every month).
For example if you subscribe to the August box on July 25th , we will dispatch shortly after you order. If you subscribe on August 6th, you will receive the September box. For more info on how our boxes work please visit our FAQ page.
We ship via TRACKED shipping to the US and Canada for FREE!
Please see below details for specific shipping services to your country.
Once your box has been dispatched you will receive an email notification from us with your tracking information which you can use to track your box on the Royal Mail website.
Our boxes are sent from the United Kingdom via TRACKED delivery using Royal Mail which takes approximately 7-10 business days to receive from when you receive a dispatch email notification.
Our boxes do not fit through the letterbox, so someone should be present at the destination address to receive delivery - otherwise the box will be sent to your local post office depot and will require collection.
If you have any issues at all please just email us at firstname.lastname@example.org anytime!